Terns and Conditions

Etched By Designs – Terms and Conditions

Welcome to Etched By Designs! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

1.1 These terms and conditions govern your use of our website and the purchase of products from Etched By Designs.

1.2 By accessing our website or purchasing our products, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website or services.

2. Products

2.1 Etched By Designs offers custom etched glass and acrylic products, including but not limited to glassware, bakeware, painted stainless steel, candleholders, and more.

2.2 All products are made to order and may vary slightly from the images shown on the website due to the handmade nature of the items.

2.3 We strive to display our products as accurately as possible; however, we cannot guarantee that your device’s display will accurately reflect the true color or detail of the products.

3. Orders and Payment

3.1 All orders are subject to acceptance and availability. We reserve the right to refuse an order at our discretion.

3.2 Payment must be made in full at the time of ordering. We accept major credit cards, PayPal, and other payment methods as indicated on our website.

3.3 Once your order is placed, you will receive an order confirmation email. Please review the details carefully and contact us immediately if there are any errors.

4. Customization

4.1 Customization options are available for many of our products. Please ensure all customization details are accurate before submitting your order.

4.2 We are not responsible for any errors or omissions in the customization details provided by the customer.

4.3 Customized products are non-returnable and non-refundable unless there is a manufacturing defect or error on our part.

5. Shipping and Delivery

5.1 We offer shipping to various locations. Shipping charges and estimated delivery times will be provided at checkout.

5.2 We are not responsible for any delays caused by shipping carriers or customs processes.

5.3 Please inspect your order upon arrival. If any items are damaged or incorrect, contact us within 7 days of receipt for resolution.

6. Returns and Refunds

6.1 Non-customized items may be returned within 14 days of receipt for a full refund, provided they are in original condition and packaging.

6.2 Customized items are non-returnable and non-refundable unless there is a manufacturing defect or error on our part.

6.3 To initiate a return, please contact us for return instructions. Refunds will be processed within 7-10 business days of receiving the returned item.

7. Intellectual Property

7.1 All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Etched By Designs and is protected by copyright and other intellectual property laws.

7.2 You may not use, reproduce, or distribute any content from our website without our prior written permission.

8. Limitation of Liability

8.1 Etched By Designs shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

8.2 Our total liability to you for any claim arising out of or in connection with these terms and conditions or the use of our products or website shall not exceed the amount paid by you for the products.

9. Governing Law

9.1 These terms and conditions are governed by and construed in accordance with the laws of Washington, and any disputes will be subject to the exclusive jurisdiction of the courts of Washington.

10. Changes to Terms and Conditions

10.1 We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new terms and conditions.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at etchedbydesigns@gmail.com or 425-835-3173.

Thank you for choosing Etched By Designs!